After sales

In order to create a famous brand, improve corporate visibility and establish corporate image, we adhere to the spirit of “pursuing high quality in everything and customer satisfaction as the purpose” and the principle of “the most favorable price, the most considerate service and the most reliable product quality” to You solemnly promise:

①. Product quality commitment:
1. There are quality records and testing data for product manufacturing and testing.
2. For product performance testing, we sincerely invite users to inspect the entire process and performance of the product in person. The product will be packed and shipped after it is confirmed to be qualified.

②. Product price commitment:
1. In order to ensure the high reliability and advanced nature of the products, the system’s materials are selected from domestic or international high-quality brand-name products.
2. Under the same competitive conditions, our company will sincerely provide you with the most favorable price on the basis of not reducing the technical performance of the product or changing the product components.

③. Delivery time commitment:
1. Product delivery time: According to user requirements as much as possible. If there are special requirements that need to be completed in advance, our company can specially organize production and installation to strive to meet user needs.

④. After-sales service commitment:
1. Service tenet: fast, decisive, accurate, thoughtful and thorough
2. Service goal: service quality wins customer satisfaction
3. Service efficiency: During the warranty period, the buyer can send the product back to the supplier for repair, and the supplier will bear the costs incurred in the process.
4. Service principle: The product warranty period is twelve months. During the warranty period, the supplier will repair and replace parts damaged due to quality reasons free of charge. For parts damaged outside the warranty period, only the cost will be charged for the parts provided. For equipment damage caused by human factors on the demand side, repairs or accessories provided by the supplier will be priced at cost.

We have advanced production equipment and strict quality control system.